Terms & Conditions

Effective Date: October 1, 2025

These Terms of Service (“Agreement”) govern the transportation services provided by Happy Kids Taxi, doing business as Happy Kids Shuttle (“Company,” “we,” “our,” or “us”). By submitting a transportation request, enrolling a child, signing a Parent Agreement, or using our services, the parent or legal guardian (“Client”) agrees to be bound by these Terms and Conditions.

1. Service Description

Happy Kids Shuttle provides scheduled child transportation services to and from schools and approved activities. Services are route-based, capacity-limited, and structured according to operational feasibility and driver availability.

2. Eligibility

Children must be eighteen (18) years of age or younger and authorized by a parent or legal guardian. A signed Parent Agreement and required onboarding documentation must be completed prior to the start of service.

3. Registration Fee

A one-time $35 registration fee applies per family to reserve a transportation spot and cover onboarding and scheduling. This fee is required before transportation services begin and is non-refundable once route planning has been completed.

4. Weekly Payment Policy

Transportation services are billed on a weekly basis. Weekly ride fees must be paid before the upcoming week begins to keep a child’s seat reserved.

Weekly Payments: Ride fees are billed weekly and must be paid before the upcoming week begins to keep your child’s seat reserved. A reminder is typically sent each Thursday for the following week’s payment.

Accepted payment methods may include Zelle, Square, ACH, or other approved payment platforms.

5. Seat Reservation & No Reimbursement Policy

Seats and routes are reserved in advance based on confirmed enrollment and payment. Absences due to illness, school closures, holidays, personal days, vacations, or days a child does not attend school are not eligible for reimbursement or credit. Driver schedules and route capacity are committed weekly.

6. Cancellations & Termination

Permanent cancellation of services requires written notice. Service remains billable through the end of the confirmed week unless otherwise agreed in writing. The Company reserves the right to suspend or terminate services for non-payment, unsafe behavior, or violation of these Terms.

7. Pricing & Route Adjustments

All prices listed are starting rates and subject to adjustment based on each family’s specific route, pickup time, total travel distance, toll usage, scheduling complexity, and overall route logistics. Final pricing is confirmed after review of transportation schedules and route coordination.

If the assigned route regularly uses toll roads such as Sawgrass Expressway, I-95 Express, or SunPass lanes, toll charges may be added to the weekly rate.

8. Quote Disclaimer

Providing a quote does not guarantee service or route availability. Final confirmation is subject to scheduling, driver assignment, and operational capacity.

9. Schedule Accuracy

Parents must provide accurate school bell times, dismissal times, and pickup/drop-off addresses. Inaccurate or incomplete information may delay scheduling or require route adjustments.

10. Safety & Conduct

All drivers are background-checked and insured under commercial policies maintained by Happy Kids Taxi. Children are expected to behave respectfully and follow all safety instructions while in transit. Unsafe or disruptive behavior may result in suspension or termination of service.

11. Limitation of Liability

The Company is not liable for delays caused by traffic, weather conditions, accidents, road closures, school schedule changes, or events beyond our reasonable control. Any liability, if applicable, shall be limited to the cost of the affected ride.

12. Communication Consent

By enrolling, Clients authorize Happy Kids Taxi, DBA Happy Kids Shuttle, to communicate via phone, text message, email, and WhatsApp regarding ride updates, billing reminders, safety notifications, and service announcements.

13. Policy Changes

The Company reserves the right to update these Terms of Service at any time. Continued use of services constitutes acceptance of any revised terms.

14. Contact Information

Legal Entity: Happy Kids Taxi
DBA: Happy Kids Shuttle
Main Business Line: (954) 998-7001
WhatsApp Broadcast Line: (954) 647-7067

By using our services, the Client acknowledges that they have read, understood, and agreed to these Terms of Service.

Happy Kids Taxi SMS Program provides transportation-related notifications, including but not limited to pickup and drop-off updates, schedule changes, payment reminders, service alerts, and customer support communications.

Opt-Out Instructions

You can cancel the SMS service at any time. Simply text STOP to our number. Upon sending STOP, we will confirm your unsubscribe status via SMS. After this, you will no longer receive SMS messages from us.

Rejoining Instructions

To rejoin the SMS program, sign up again through our website or reply to our messages as you did initially. Once re-enrolled, we will resume sending SMS notifications.

Help Instructions

If you are experiencing issues with the messaging program, reply with HELP for more assistance, or contact us directly:

Phone: (954) 998-7001
Email: support@happykidstaxi.com

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage. For questions about your text plan or data plan, please contact your wireless provider.