Privacy Policy

Effective Date: October 1, 2025

1. Introduction

Happy Kids Taxi, doing business as Happy Kids Shuttle (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information of parents/guardians and children who use our transportation services, website, and communication platforms.

2. Information We Collect

We may collect the following types of information:

• Parent/Guardian Information: Name, phone number, email address, home address, emergency contact information, and payment-related details (processed through approved payment providers).
• Child Information: Name, age, school name/address, pickup/drop-off locations, schedule details, and safety-related notes provided by the parent/guardian.
• Ride & Service Data: Pickup/drop-off times, assigned driver name, route information, and service communications related to rides and scheduling.
• Website & Device Data: IP address, browser type, device information, pages visited, and cookies/analytics data (where enabled).

3. How We Use Your Information

We use personal information to:

• Schedule, coordinate, and manage transportation services.
• Communicate ride updates, operational notices, billing reminders, and safety notifications.
• Process payments and issue receipts or records.
• Provide customer support and respond to requests.
• Maintain operational compliance and improve service quality.

4. Sharing of Information

We do not sell or rent personal information. We may share limited information only as necessary to:

• Authorized drivers or contractors for providing scheduled transportation services.
• Payment processors (e.g., Square, Zelle, or other approved providers) to complete transactions.
• Service providers supporting our operations (e.g., website hosting, form tools, email/SMS delivery), under confidentiality and security obligations.
• Comply with legal requirements, court orders, or lawful requests.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including restricted access and secure systems where applicable. No system is completely secure; however, we take appropriate steps to reduce risk and safeguard customer information.

6. Parental Consent

A parent or guardian’s authorization is required before a child may use our services. By enrolling and/or signing required agreements, the parent or guardian provides consent for service communications and operational contact as described in this policy.

7. Your Rights

You may request:

• A copy of the personal information we maintain (subject to verification).
• Corrections to inaccurate information.
• Deletion of certain information, where legally permissible.

You may also withdraw consent for certain communications at any time, subject to operational requirements.

8. SMS & Communication Policy

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website privacy page. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us

Happy Kids Taxi (DBA Happy Kids Shuttle)
Email: info@happykidsshuttle.com
Phone: (954) 998-7001
Broward County, Florida

Compliance with Industry Standards

Our SMS program complies with all applicable industry standards, including A2P 10DLC messaging requirements and CTIA guidelines.

Legal Compliance

By opting into our SMS program, you consent to receive messages from Happy Kids Taxi in accordance with applicable laws and regulations governing business text messaging.

Program Name Clarification

For the purposes of these Terms of Service, the “Program Name” refers to Happy Kids Taxi, the legal business operating this SMS messaging program.